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Calico Cleaning, LLC

Kathy Merchant

Brittany, Sherry, Amanda, & Kathy

Kathy started the business in 2009 from the trunk of her car with her 16 year old daughter, Brandy, as a way for her to earn extra school clothes money that summer. Kathy had been cleaning homes off and on since she was 18 herself, starting at a bed and breakfast in Saugatuck. Kathy went on VRBO and started emailing owners offering her cleaning service. She got 2 cottages right away and Calico Cleaning still cleans those two homes today.

The following spring she did the same thing again and got 4 more. The following year she had to hire her first “helpers.” It grew from there. In 2011 Calico Cleaning's first office opened on Dyckman Ave. in South Haven. Quickly outgrowing that office they moved the following year to a little bigger office and have moved 3 more times since then. Each time outgrowing that office.

Calico Cleaning opened a second location in 2018 in the first fire station in beautiful Glenn. They never felt more at home. In early 2020, COVID hit. In an effort to cut cost, Kathy decided to consolidate and with great regret closed that office and moved everything back into the one location on Phillips Street in South Haven. Their goal is to buy land and build an office we won’t outgrow in the next five years with a commercial laundry department and daycare for their employees.

To date, Calico employs 12 full time employees and 65+ seasonal employees, and takes care of 200+ properties. Offering not only residential, vacation rental, and commercial office cleaning but lawn mowing, handyman services, security home checks, and more.

Each year Calico employs several bus drivers, teachers and paraprofessionals for summer vacation rental cleaning. Some of these employees return year after year. Brittany Grzybowski (Operations Manager) has been with Calico since 2011, Emily Walker joined Calico Cleaning as a cleaner in 2019, and was promoted to Sales/Customer Service in 2021. Amanda Ervin joined Calico as the CFO in 2018.

Stay tuned for where Kathy and her team will take Calico in the next century.

Calico Cleaning, LLC is fully insured (all housekeepers are covered by $10,000 bond and $1M liability insurance). Calico Cleaning, LLC also maintains numerous professional affiliations and has earned many positive customer reviews as well as high marks from independent ratings organizations.



Member of the Association of Residential Cleaning Services International

Member of the South Haven Area Chamber of Commerce

"A" Rating from the Better Business Bureau